Terms of Service

Effective Date: April 7, 2026

Last Updated: April 7, 2026

1. Acceptance of Terms

By accessing or using MyAIDoctor ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. IMPORTANT MEDICAL DISCLAIMER

MyAIDoctor is NOT a medical device, NOT a healthcare provider, and NOT a substitute for professional medical advice, diagnosis, or treatment.

The Service provides health-related information for educational and informational purposes only. The AI-generated content, analyses, recommendations, and suggestions provided through this Service:

• Are NOT medical advice and should NOT be treated as such
• Are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition
• Should NOT replace consultation with qualified healthcare professionals
• Should NOT be used to make medical decisions
• May contain errors, inaccuracies, or incomplete information
• Are generated by artificial intelligence and have inherent limitations

If you are experiencing a medical emergency, call 911 or your local emergency number immediately.

Always seek the advice of a physician or other qualified healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information provided by this Service.

3. NOT HIPAA COMPLIANT

MyAIDoctor is NOT HIPAA compliant. The Service does not meet the requirements of the Health Insurance Portability and Accountability Act (HIPAA). Do not enter Protected Health Information (PHI) that you would not want stored in a non-HIPAA-compliant environment. By using this Service, you acknowledge and accept this limitation.

4. No Doctor-Patient Relationship

Use of this Service does not create a doctor-patient relationship, therapist-patient relationship, or any other healthcare provider relationship between you and MyAIDoctor, its owners, employees, or affiliates.

5. AI Limitations

The AI technology powering this Service:

• May produce inaccurate, incomplete, or misleading results
• Cannot perform physical examinations
• Cannot order or interpret diagnostic tests with clinical accuracy
• Does not have access to your complete medical history
• Should not be relied upon for critical health decisions

6. Supplement and Medication Disclaimers

Any supplement, medication, or treatment recommendations are for informational purposes only. Supplements can interact with medications and may not be appropriate for everyone. Always consult your healthcare provider and pharmacist before starting any new supplement or medication regimen.

7. User Responsibilities

You agree to:

• Use the Service only for lawful purposes
• Not rely on the Service for emergency medical situations
• Verify all health information with qualified professionals
• Provide accurate information when using the Service
• Keep your account credentials secure

8. Subscription and Payments

Paid subscriptions are billed monthly. You may cancel at any time. Refunds are handled on a case-by-case basis. Free trial limitations apply as described on the pricing page.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYAIDOCTOR AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, HEALTH CONSEQUENCES, LOSS OF DATA, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify and hold harmless MyAIDoctor and its affiliates from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States.

13. Contact

For questions about these Terms, contact us at: [email protected]