Privacy Policy

Effective Date: April 7, 2026

Last Updated: April 7, 2026

1. Introduction

MyAIDoctor ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal and health-related information.

2. IMPORTANT: NOT HIPAA COMPLIANT

MyAIDoctor is NOT a HIPAA-covered entity and does NOT comply with the Health Insurance Portability and Accountability Act (HIPAA). While we implement reasonable security measures, our Service does not meet HIPAA standards for the protection of Protected Health Information (PHI). By using our Service, you acknowledge this limitation and agree not to enter sensitive medical information that requires HIPAA-level protection.

3. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, password (hashed)
• Health Profile: Age, gender, height, weight, health goals
• Health Tracking Data: Food logs, weight logs, sleep data, water intake, mood, blood pressure, exercise logs, supplement tracking
• Conversation Data: Messages and AI responses from health consultations
• Uploaded Content: Photos of skin conditions, food, and medical documents you choose to upload
• Payment Information: Processed securely through Stripe; we do not store credit card numbers
• Usage Data: App usage patterns, features accessed, device information

4. How We Use Your Information

• To provide and improve the AI health assistant service
• To personalize health recommendations
• To maintain your health tracking history
• To process subscription payments
• To send service-related notifications
• To improve our AI models and service quality

5. Data Storage and Security

We implement reasonable technical and organizational security measures to protect your data, including:

• Encrypted data transmission (HTTPS/TLS)
• Hashed passwords
• Access controls and authentication
• Regular security reviews

However, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Third-Party Services

We use the following third-party services:

• Anthropic (Claude AI): Your health queries and uploaded images are processed by Anthropic's AI models. See Anthropic's Privacy Policy.
• Stripe: Payment processing. See Stripe's Privacy Policy.

7. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us at [email protected].

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of certain data processing

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act. Contact us to exercise these rights.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification.

12. Contact Us

For privacy-related inquiries:

• Email: [email protected]
• Website: myaidoctor.app